1. INTRODUCTION
Welcome to JotGo, a software-as-a-service ("SaaS") platform operated by Digital Avenues Pte. Ltd., a company registered in Singapore ("JotGo," "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and integrations with third-party applications (collectively, the "Services").By accessing or using JotGo, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
2. DEFINITIONS
- "User" refers to any individual or entity that registers, accesses, or uses the Services.
- "Account" refers to a registered account required to access the Services.
- "Subscription" refers to the paid access to premium features of JotGo.
- "Content" refers to any data, feedback, reports, or material submitted, shared, or stored within the Services by Users.
- "Third-Party Services" refers to integrations with third-party software, including but not limited to Jira, Monday.com, and Stripe.
3. ACCOUNT REGISTRATION AND USAGE
- To access certain features of JotGo, you must create an Account and provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your credentials and all activity under your Account.
- You agree not to share, transfer, or sublicense your access to the Services without prior written consent from JotGo.
- We reserve the right to suspend or terminate Accounts that violate these Terms or misuse our Services.
4. SERVICES AND SUBSCRIPTIONS
- JotGo operates on a subscription-based model with various plans, including potential freemium offerings.
- Subscription fees, renewal policies, and applicable charges are disclosed at the point of purchase.
- We reserve the right to update pricing and subscription plans with prior notice.
- Users acknowledge that the availability and functionality of integrations with Third-Party Services depend on the third parties providing them.
5. USER CONTENT AND DATA COLLECTION
- Users may submit Content, such as bug reports, comments, and other feedback, via the Services.
- By submitting Content, you grant JotGo a non-exclusive, worldwide, royalty-free license to use, reproduce, and process the Content solely for service improvement and functionality.
- JotGo collects and stores personal data, including names and email addresses, in compliance with applicable data protection laws.
6. INTELLECTUAL PROPERTY RIGHTS
- All content, technology, trademarks, and features of JotGo are the exclusive property of Digital Avenues Pte. Ltd.
- Users may not copy, modify, distribute, sell, reverse-engineer, or exploit any part of the Services without our explicit written consent.
- Any unauthorized use may result in termination of access and legal consequences.
7. PAYMENT, REFUNDS, AND CANCELLATION
- All payments for subscriptions are non-refundable unless explicitly stated otherwise.
- We may review refund requests on a case-by-case basis at our sole discretion but are under no obligation to grant refunds.
- Users may cancel their subscription at any time; however, they will retain access to paid features until the end of their current billing cycle.
8. DISCLAIMERS AND LIMITATION OF LIABILITY
- No Warranty: JotGo is provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
- We do not warrant that:
- The Services will be uninterrupted, error-free, or fully secure.
- Bugs reported via JotGo will be resolved or addressed by third-party integrations.
- Liability Limitation: To the maximum extent permitted by law, JotGo shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:
- Service downtime, data loss, or delays.
- Third-party integration failures.
- Unauthorized access or misuse of your Account.
9. DISPUTE RESOLUTION AND GOVERNING LAW
- Any disputes related to these Terms shall be resolved exclusively through binding arbitration in Singapore.
- Users waive the right to participate in class-action lawsuits or seek relief in court.
- These Terms shall be governed by and interpreted in accordance with the laws of Singapore.
10. TERMINATION AND ACCOUNT SUSPENSION
- JotGo reserves the right to suspend or terminate Accounts that:
- Violate these Terms or applicable laws.
- Engage in fraudulent, abusive, or harmful activities.
- Attempt to disrupt or misuse the Services.
- Upon termination, Users lose access to all stored data and must discontinue use of the Services.
11. CHANGES TO THESE TERMS
- We reserve the right to update these Terms at any time, with material changes communicated via email or in-app notifications.
- Continued use of the Services after changes constitute acceptance of the updated Terms.
12. CONTACT INFORMATION
For questions regarding these Terms, please contact us at hello@jotgo.io.
By using JotGo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.